Shipping Policy

Thank you for choosing The Dry Cape for your rainsuit needs! We are committed to ensuring a smooth and efficient shipping process for all our customers. Please review the following shipping policy details:

  1. Order Processing Time:

    • All orders will be processed within 1-2 business days after payment confirmation.
    • Orders placed on weekends or holidays will be processed on the next business day.
  2. Shipping Methods:

    • We offer several shipping options to suit your needs, including standard and expedited shipping.
    • The shipping methods available may vary depending on your location and the size of your order.
  3. Shipping Costs:

    • Shipping costs will be calculated based on the shipping method selected and the destination of the order.
    • Customers are responsible for all shipping costs unless otherwise stated in special promotions or agreements.
  4. Delivery Time:

    • Delivery times will vary depending on the shipping method chosen and the destination.
    • Estimated delivery times will be provided at the time of checkout for your convenience.
    • Please note that delivery times may be affected by external factors such as weather conditions or carrier delays, for which we cannot be held responsible.
  5. Tracking Information:

    • Once your order has been shipped, you will receive a confirmation email containing tracking information.
    • This tracking information will allow you to monitor the progress of your shipment and estimate its arrival date.
  6. Shipping Restrictions:

    • We currently only offer shipping within [list countries or regions where you ship].
    • For international shipments, additional customs fees, duties, and taxes may apply. Customers are responsible for covering these charges.
  7. Delivery Address:

    • Customers are responsible for providing accurate and complete shipping addresses.
    • We are not liable for any delays or undelivered shipments caused by incorrect or incomplete addresses provided by the customer.
  8. Shipping Insurance:

    • Optional shipping insurance may be available for an additional fee.
    • We highly recommend purchasing shipping insurance to protect your order against loss or damage during transit.
  9. Order Tracking and Support:

    • If you have any questions or concerns regarding your order's shipment, please contact our customer support team.
    • Our team will be happy to assist you with any inquiries and provide updates on your order's status.
  10. Returns and Exchanges:

    • Please refer to our Returns and Exchanges Policy for information regarding the return or exchange of shipped orders.

By placing an order with The Dry Cape, you agree to abide by the terms and conditions outlined in this Shipping Policy. We strive to provide exceptional service and ensure that your orders reach you in a timely manner. If you have any further questions or require assistance, please do not hesitate to contact us. Thank you for choosing The Dry Cape!